Australian Chamber of Commerce and Industry

The Australian Chamber of Commerce and Industry (ACCI) is one of Australia’s enduring institutions. It is a venerable organisation with more than a century of history serving the interests of business. It is an institution that has played an enormous part in the shaping of Australia, not only in economic but in social and cultural terms.

Web: http://www.acci.asn.au

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Australian Retailers Association

Since 1903, the Australian Retailers Association (ARA) has been the peak industry body representing Australia’s $265 billion retail sector which employs over 1.2 million people. The ARA ensures retail success by informing, protecting, advocating, educating and saving money for its 5,000 independent and national retail members throughout Australia.

Web: http://www.retail.org.au

Phone: 1300 368 041

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Surf Coast Shire Council

The Council services are important and their assistance or advice is important role in their role of in our community for supporting economic development in the Torquay area. In additions other services and advice can be obtained relating to town planning and health issues.

Web: www.surfcoast.vic.gov.au

Phone: (03) 5261 0600

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Consumer Affairs Victoria

Consumer Affairs Victoria (CAV) protects and promotes the interests of consumers. To do this they:

  • Review and advise Government on consumer legislation and industry codes
  • Advise and educate consumers, tenants, traders and landlords on their rights, responsibilities and changes to the law
  • Register and license businesses and occupations
  • Conciliate disputes between consumers and traders, tenants and landlords
  • Enforce and ensure compliance with consumer laws.

Web: http://www.consumer.vic.gov.au/

Phone: 03 4301 7062

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Fair Work Ombudsman

This organisation can give you information and advice about your workplace rights and obligations.

Website: https://www.fairwork.gov.au/

 

Victorian Equal Opportunity & Human Rights Commission

The Victorian Equal Opportunity and Human Rights Commission is an independent statutory body with responsibilities under three laws: Equal Opportunity Act 2010, Racial and Religious Tolerance Act 2001 & Charter of Human Rights and Responsibilities Act 2006.

Web: www.humanrightscommission.vic.gov.au

Phone: 1300 292 153 or (03) 9032 3583

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Victorian Government

Victoria Online (www.vic.gov.au) is the fastest way to find local, state and federal government information and services, 24 hours a day, 7 days a week.

Web: http://www.vic.gov.au/index.html

Phone: 1300 366 356

 

Victorian Small Business Commissioner 

Small businesses need a competitive and fair business environment to grow. The VSBC is dedicated to promoting a competitive and fair operating environment for small business, and has four simple, key messages:

  • Be informed: in particular, know your rights and obligations, and you will avoid disputes
  • Be fair: ensure your ongoing business relationships
  • Be smart: settle disputes quickly, and get on with business
  • Be aware: of the requirements of government policies and practices

Web: http://www.vsbc.vic.gov.au/

Phone: 13 87 22

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